SmarterWX Automate
SmarterWX Automate is a brand new way for responding to Dial Before You Dig referrals that adds value across your organisation.
Built on the world's leading geospatial technology, SmarterWX Automate offers maximum flexibility for your responses and shares enquiry information across your enterprise.
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Get access to our latest street works, excavation and asset management tools
Adding value to your DBYD referrals
SmarterWX Automate provides an intuitive web interface for call center staff to rapidly access and respond to customer queries.
Add value across your enterprise by providing instant visibility to the latest dig enquiries received for your area.
Be notified of important digs
Asset managers define Watch Areas to receive alerts whenever a dig enquiry is received for areas of special interest.
Bring DBYD referrals to your business processes to ensure maximum compliance and cost management.
Connect to your GIS solution
SmarterWX Automate works seamlessly with existing GIS solutions, eliminating the need for complex, data-sharing workflows with service enquiry response tools.
Scheduled updates synchronize your asset data and move the workload of producing a map from your servers to the SmarterWX Automate cloud.
Future proof your tech investment
In addition to generating PDF maps and documents, SmarterWX Automate allows digital asset data sharing through interactive web maps, downloadable files or GIS services. This enables the development of cutting-edge applications including augmented reality viewers, proximity alerts and virtual reality design tools.
Sign-up now to find our more about SmarterWX Automate
Get access to our latest street works, excavation and asset management tools
One SmarterWX
As part of the SmarterWX portfolio, Automate and Collaborate are built from the ground-up to work together with complementary workflows.
Managers of capital works plans in SmarterWX Collaborate can be instantly notified of dig enquiries close to your projects.
Or choose to turn on Exclusion Zone sharing to notify enquirers of upcoming public events or road closures.
SmarterWX Automate Feature List
Single Sign-On
Connect to your organisation's Active Directory for centralised user management and frictionless Single Sign-On with SAML Integration.
Full Audit History
Keep track of exactly what information was shared with every enquiry. Step back to view a copy of the enquiry and response for any referral.
Business Rules
Take control of how, when and with who you share asset plans by configuring business rules. Manage risk by enabling manual hand-offs for your most critical areas.
Reply Handling
Choose how to handle queries returned as email replies to your asset plans. Forward them to your team or auto-respond with additional contact details.
Simple Search
Allow anyone in your organisation to see what's happening with dig enquiries in real-time through a simple map search. Answer questions about who's digging where at any time.
Data Export
Download referral and response data from SmarterWX Automate to geospatial or CSV files for use within your own business systems.
Reporting
Access real-time reports showing referral volumes, response times and information showing where works are happening across your area.
Security
Data loaded or synchronised into the SmarterWX Cloud is secured in a separate sandbox containing only your assets. You retain complete control of how this is shared.